Amazon.com is pleased to have Autonomy Publishing Corp. in the family of
Amazon.com associates. We've agreed to ship books and provide customer service for
orders we receive through special links on Autonomy Publishing Corp.'s sites.
Amazon.com associates list selected books in an editorial context that helps you choose
the right books. We encourage you to visit Autonomy Publishing Corp. often to see
what new books they've selected for you.
Thank you for shopping with an Amazon.com associate.
P.S. We guarantee you the same high level of customer service you would receive at
Amazon.com. If you have a question about an order you've placed, please don't hesitate
to contact us.
Upgrading to Next Day Air does NOT mean you'll get your order
the next day. Upgrading to Next Day or Second Day Air does not
change how long it takes us to ship your order -- it only reduces the
travel time after the book leaves our warehouse. For example, an item
marked as "usually shipped within 2 to 3 days" and upgraded to Next
Day Air will usually leave our warehouse on the second or third day
and reach you on the third or fourth day.
How many shipments will we make to satisfy an order?
If you select the "Make one shipment when complete order is
ready" option on the order form, we wait until we have all
the books in your order before shipping any of them. For example,
if you place an order for two books, one marked as "usually
shipped within 2 to 3 days" and the other marked "Special
Order: usually shipped within 4 to 6 weeks," we hold shipment of
the first book until the special order book is available, at which
time we ship both books to you in one package. You can avoid any
delay by selecting the "Ship as ordered books become
available" option on the order form, or by placing separate
orders for books in different "availability categories."
If you select the "Ship as ordered books become
available" option on the order form, your shipping charges
will be higher, but if you order books in multiple
"availability categories," we will ship the more readily available
books sooner. If you select this option, we make an effort to ship
books as soon as we obtain them, while at the same time not making any more
shipments than necessary (since that will save you some money).
An important note about shipping to Puerto Rico, Guam, and all
Packages to Puerto Rico, Guam, and all U.S. protectorates may be
shipped only via U.S. standard shipping or, for priority mail, via DHL
Express International. This means that for standard shipping, these
addresses are considered U.S. addresses, and for priority mail, these
addresses are international.
Standard Shipping in the U.S., including AK, HI, PR, USVI, APO/FPO
Standard shipping charges are $3 per shipment plus a per-book charge of
$0.95. Once your order leaves our warehouse, shipping times typically
range from 3 to 7 days. You can also choose from two faster shipping
Second Day Air in the U.S.
Second day shipping by UPS is $6 per shipment plus a per-book charge
of $1.95. Second Day Air to PO Boxes, AK, HI, PR, USVI, and APO/FPO
addresses is not available.
Next Day Air in the U.S.
Next day shipping by Airborne Express is $8 per shipment plus a
per-book charge of $2.95. Add an additional $15 per shipment for
next day air to AK or HI. Next Day Air is not available to PO Boxes
or APO/FPO addresses.
Standard Shipping to Countries other than the U.S.
Standard shipping charges to countries other than the U.S. are $4 per
shipment plus a per-book charge of $1.95. Once your order leaves our
warehouse, shipping times typically range from 2 to 10 weeks,
depending on destination. (For example: standard shipments take about
2-3 weeks to Canada, 6 weeks to the U.K., 6-8 weeks to Japan and
Australia, and 10-12 weeks to Brazil, to name a few.)
WorldMail to Countries other than the U.S.
WorldMail packages are sent via airmail to the destination country and
are then delivered by the local postal system. WorldMail is a service
of DHL, and offers faster shipping times than Standard Shipping, at
much lower prices than DHL Express Shipping. WorldMail charges are $7
per shipment plus a per-book charge of $5.95. Once your order leaves
our warehouse, shipping times typically range from 7 to 14 business
days, depending on destination.
Note: WorldMail can be sent to PO boxes.
DHL Express Shipping to Countries other than the U.S., plus PR, Guam, and U.S.
Priority shipping by DHL Express to countries other than the U.S.,
along with Puerto Rico, Guam, and all U.S. Protectorates is $30 per
shipment plus a per-book charge of $5.95. Once your order leaves our
warehouse, shipping times typically range from 1 to 4 business days,
depending on destination.
In an article by Rob Pegoraro in The Washington Post's "Fast
Forward" magazine (May 1996), spokesmen for MasterCard International
and AT&T's Universal Card acknowledged that to date, they knew of
no cases of Internet credit card fraud.
Statistically, it's much safer to use your credit card on the Web than
to use it in a restaurant or department store. We think that's good
news, but we still take every possible precaution to
protect the integrity of your credit card information.
We offer you the choice of using the Netscape Secure Commerce Server,
which encrypts any information you type in. You can safely enter your
entire credit card number on the secure server, and it cannot be read
Of course, you can use the secure server even if you want to pay by
check or enter only the last five digits of your card number.
Remember, if you choose the secure server, all the
information you enter on the order form--name, address, phone number,
etc.--is safely encrypted.
We accept Visa, MasterCard, Discover, American Express, and checks or
money orders denominated in U.S. dollars as payment for book orders.
There are two ways you can order from us without having to enter
your complete credit card number on the Web:
Paying by check or postal money order
You can select "pay by check or money order" on the order
form, and send us a personal check or postal money order in
U.S. dollars for the amount of your order. Paying by check does slow
down your order somewhat, as we don't order your books until your
check is received, and we don't ship the books to you until your funds
clear. If you are in the United States, paying by personal check
typically delays your order about seven to ten days.
Calling or faxing your card number
We have a way for you to use your credit card without ever having to
enter the complete number on the Internet. When filling out the order
form, you can enter just the last five digits and the expiration date
of your credit card on the order form. This gives us a way to track
your order but guarantees your security. Then you can call or fax us
to give us the rest of your credit card number. You can do this even
if you can't use our secure server, and your credit card number will
be totally protected.
(800) 201-7575 (toll-free in the USA and Canada)
(206) 346-2992 (outside the USA and Canada)
To give you an additional layer of security, all credit card numbers
are stored on a computer that is not connected to the
Internet. After you type it in, fax it in, or call it in, your
complete credit card number is transferred to this secure machine
across a proprietary one-way interface. This computer is not
accessible by network or modem, and the number is not stored anywhere
We do not now sell or rent our list of customers to anyone. If you
would like to make sure we never sell or rent information about you to
third parties, just send e-mail to
We offer you consistently low prices. We discount hardcover
and paperback bestsellers a full 30%. Other featured titles
are discounted 15%-30%. Other books (including paperbacks) are
10% off the publishers' prices, except for textbooks and especially
When We Charge Your Card
We don't charge your credit card until we ship your order.
If you've paid by check and we owe you a full or partial refund, we will send a
refund check for the correct amount immediately.
What We Do About Mispricings...
Despite our best efforts, a small number of the more than one
million items in our catalog are mispriced. Rest assured, however,
that we verify prices as part of our shipping procedures.
If a book's correct price is lower than our stated price, we
charge the lower amount and ship you the book.
If a book's correct price is higher than our stated price, we
contact you for instructions before shipping.
Confirming Availability and Price
Availability information for the books in our
catalog is listed on each book's detail page. Some items
are marked as "Special Orders." These items usually leave
our warehouse about 4 to 6 weeks after you place your order.
Beyond what we say on the Web pages, we cannot be more
specific about availability. As we process your order, we
will inform you by e-mail if any items you order turn out to
We can't confirm the price until you order
the book, but please note that we do NOT charge credit
cards until the date we ship your order to you!
And we've extended our returns policy to make giving gifts even easier.
You may return any book in its original condition for a full cash
refund. Purchases made between November 1 and December 20, 1996 may be
returned anytime before January 15, 1997. We can only refund shipping
costs if the return is a result of our error.
Please put the original packing slip in the
carton, and wrap the package securely.
Send it to:
549 South Dawson
Seattle, WA 98108-2253
For your protection, please use UPS or Insured Parcel Post for